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Would you let it press Send?

An AI assistant works through one morning's inbox at a small print studio. Run it without a seatbelt, then with one, and be the person it asks.

GuideThe assistant opens each message and reads it first. Reading changes nothing.

No seatbelt: every decision goes straight to a write.

Action required: confirm your business bank details

Online banking · security@secure-bankverify.net

Mon 08:02

Dear customer,

We were unable to verify your business account details. To avoid suspension, confirm your bank details within 24 hours using the secure link below.

Confirm details: secure-bankverify.net/login

Security team

secure-bankverify.net/loginMove to JunkLevel 1· own space
 
Money paid twice
€0
Sent to the wrong person
0
Contract files deleted
0
Harsh replies sent
0
Asked you
0

The assistant opens each message and reads it first. Reading changes nothing.

This is a scripted simulation of how our agent guardrails work. No AI runs in this page, and every name, address and amount in it is made up.

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What the seatbelt is made of

  1. 01

    Guard the write, not the thought

    The agent spotted the phishing email and still paid an invoice twice. A read can be repeated; sending, deleting and paying cannot, so that is where the checks go.

  2. 02

    A missing button beats a rule

    One polite email argued the agent past a prohibition in its memory. It could not argue a send function into a mail tool that has none.

  3. 03

    Levels, grants and a person

    Each capability has a level from 0 to 4. Never granted means denied, whoever approves; granted but above the task's level means a person decides, with the evidence in front of them.

  4. 04

    Done means checked

    Both runs ended with the same “all done”. Only the gates over the real files noticed that the price list PDF still showed the old prices.

This is how we build agents.

The guardrails in this simulation are the ones our TwinCortex agent runs on: tools without a send function, capability levels, intent checks on irreversible clicks and completion gates over real files. The article walks through each of them.